Category: Operations

Company operations of businesses with offices in China

The Hospitality Talent Gap

China’s hospitality and tourism industry creates jobs and contributes to the country’s GDP, but it also faces human resources challenges. by Vincent A. Wolfington and Mark A. Wolfington PRC government policy initiatives, rapid economic growth, and recent events, such as...

/ January 1, 2012

Re-Thinking the Game Plan

With China’s sports industry in flux, foreign companies have more investment opportunities in the Matt BeyerOn a steamy afternoon this summer in Beijing, members of the sports press, the old guard of China’s basketball coaching community, and select high-ranking...

/ October 1, 2011

Improve Web Performance behind China’s Great Firewall

Companies can take simple steps to navigate China’s Internet regulatory process and boost their applications’ Jeff KimChina’s fast-developing Internet economy and expanding workforce of highly skilled professionals have made foreign businesses eager to deliver Internet-based content and applications to...

/ July 1, 2011

The Pros and Cons of Franchising in China

US companies must jump hurdles to operate successful franchises in China, but the potential benefits are too great to ignore.

/ July 1, 2011

Understanding Chinese Consumers

Older consumers may value price over quality, but younger generations are increasingly willing to pay premiums for higher-end Yujun QiuSince China started its “reform and opening” policy in 1978, its economy has expanded rapidly, and most leading international retailers...

/ July 1, 2011

New Talent Outlook

A recent survey of mid- to senior-level managers in China shows they have rising ambitions—and a desire to balance work with home Christine Raynaud and Chris WatkinsIs there still a talent war in China? A recent MRI China Group...

/ April 1, 2011

China’s Property and Casualty Insurance Market Set to Take Off

China’s insurance market is expanding steadily, and foreign companies must build up their operations to remain competitive. by Eric Zheng At a property insurance policy meeting in Shanghai, an insurance company representative asked a policy holder whether he would renew...

/ April 1, 2011

A New Labor Era: Higher Costs and Greater Pressures

Recent labor unrest may bring more challenges ahead for foreign companies operating or investing in China. by Luming Chen and Samuel Estreicher A series of labor conflicts erupted in China in 2010. Various foreign-invested factories concentrated in China’s coastal areas...

Effective Public Relations in China

Communications strategists must consider China’s media, market forces, and government structure to get their message across effectively. by Gregory P. Gilligan Communicating a message effectively in China requires understanding the subtly moving parts of the country’s complex operating environment. Government-controlled...

/ January 1, 2011

Social Media in China: The Same, but Different

As Chinese consumers spend more time online, foreign companies should deepen their knowledge of domestic social media platforms. By Thomas Crampton Much has been written of late about the PRC government’s efforts to control and censor the Internet. The government’s...

/ January 1, 2011