was recently asked
to speak at a conference on the topic of “the businessperson’s
view of China.” I will be the only person on the program to address
this topic. Others will deal with issues of morality, national security,
media coverage, ideology—the familiar panoply of concerns with
which Americans frame the US dialogue on China. My job is to “speak
for business.”
Put yourself in my place. What would you do to get your hands
around that topic?
1 It's
always safe to start by defining terms.
Who genuinely embodies "the businessperson's view of China"? The CEO
of a multinational corporation, for whom China—no matter how important
to the company's business—is but one of a million daily concerns? How
about a Taiwan- or Singapore-born manager of a US wholly owned plant
in some East China economic zone, working to keep a complex production
operation running smoothly? Or the American general manager of a joint
venture, sitting as a minority member on the venture's board of directors?
Or perhaps a government affairs director in Beijing, working to improve
the company's communications with Chinese government agencies? Or maybe
a lawyer with a good American firm and years on the ground in China
helping clients to do their homework before they sign their contracts?
What about the head of a security firm responsible for digging up reliable,
confidential information about the Chinese companies and individuals
with whom the firm's clients are contemplating business relations? Or
maybe a logistics person, struggling to get goods into China, out of
customs, and on to their distributors and endusers countrywide? And
what about the owner of a small US company pondering whether this, finally,
is the moment when China looks promising enough for him to look for
profitable opportunities in the PRC? Is there an archetypal "businessperson's
view of China" to be found here?
2 Next,
we might read the latest books in English on China's economic and commercial
prospects.
These books' message is brisk: China is China, either as it has been
since imperial times or else as it has been since Mao took it over in
the late 1940s. American businesspeople are "innocents abroad," self-deluding
dreamers at best, and cavalier fools at worst, suspending their normal
tough-mindedness as they guzzle the seductive elixir of the limitless
China market just as their predecessors did in nineteenth-century England
and early twentieth-century America. Drunk on the "sheer numbers" of
people in China, these merchants failed to notice the difficulties—poverty,
barriers of language and culture, and logistics—that ultimately sent
many of them home disappointed. Today, these books suggest, US businesspeople
still fabricate a mythical cornucopia of commercial triumphs just over
the horizon, willfully deaf and blind to the evidence that China was,
is, and will always be impenetrable and immune to their misdirected
efforts.
Focused on China, the writers of these books maintain—if only by failing
to look elsewhere—that China is unique as a graveyard for dashed business
expectations.
They do not ask how overall returns on investment in other developing
economies compare with those in China.
Focused on business aspirations, they forget about other Americans'
dreams—some still very much alive today—of a China with new social,
political or religious norms based on US or other foreign models.
Focused on business disappointments in China, they do not mention such
domestic fiascos as the collapse of the American savings and loan sector
or the more recent bursting of the dotcom bubble.
And they certainly do not spend their time on stories of business success
or wise business planning by American firms.
We still haven't found the key to "the businessperson's view of China."
We can
3 Look
at the numbers.
China is awash in numbers and statistics. Maybe the numbers will speak
for themselves, and a thorough search will lead to an inescapably convincing
"businessperson's view of China."
But which numbers? China's economic growth since the late 1970s, as
reported by the National Bureau of Statistics or as measured by skeptical
foreign economists? The ballooning foreign direct investment numbers
since 1992 and especially in the past year? The figures showing China's
foreign trade growth from practically nothing 25 years ago to hundreds
of billions of dollars today? The statistics on the soaring number of
mobile-phone and Internet users? The information on disposable income
levels for China's emergent middle class? The data on exploding private
ownership of dwellings and autos? There are plenty of numbers to suggest
that this time around, China has achieved an economic takeoff that global
business would be foolish not to notice and derelict not
to factor into its own projections.
Others' quantifiers are less encouraging. No one outside of China, and
few inside, who have looked at the financial system have written a persuasively
rosy picture; many have seen darker visions. Though hundreds of millions
of Chinese have left poverty behind in the last 20 years, millions more
remain impoverished. The quantitative evidence of inequality in wealth
and income between cities and rural areas, and coastal and interior
regions, suggests the intractability of China's immense social, economic,
and political challenges. Indices of environmental degradation can be
daunting. The HIV/AIDS numbers are only now beginning to see the light
of day. And doubts keep arising about the reliability of statistics
in China.
So far we've looked at defining our terms, we've read the latest books,
and we've pondered some of the quantitative signs that could help our
hypothetical businessperson form "the businessperson's view of China."
Still, we're not there. Of course, we can also
4 Take
a look around.
It's hard to come away from a visit to many areas of China without the
sense that the past 25 years amount to much more than a mirage.
Even as one sighs at the perpetual flow of media stories detailing investment
bubbles, guanxi-driven real estate scams, or huge, white-elephant
office blocks unrented, the movement and the economic energy in many
Chinese cities and towns bombards the senses. And by the way: What is
that huge billboard for life insurance doing above the main thoroughfare
in remote Kashgar, at the westernmost edge of China in Central Asia?
And how did that sign reading "Love and Protect the Precious Fiber Optic
Cable" wind up alongside the ribbon of asphalt running across the endless
desert of western Gansu?
On the other hand, who are those people in tattered clothes camping
out under bridges on the outskirts of this or that great city and scavenging
through rubbish piles? Somehow, "the businessperson's view of China"
needs to encompass the vitality and the suffering that are
part of the China he or she is seeking to "view."
Still on the trail of "the businessperson's view of China," we certainly
should
5 Listen
to China businesspeople who have lived and worked in other developing
countries. Businesspeople with time on the ground elsewhere
in Asia, Africa, the Middle East, or Latin America usually have interesting,
and often balanced, perspectives on China as a business site. Employee
productivity, human resources, localization issues, systems integration
capacity, physical security, bureaucratic procedures, transportation
challenges, intellectual property security, corruption, functionality
of telecommunications—take your pick. Ask Americans or businesspeople
from other developed economies how China compares with other developing
countries such as India and Brazil, which are closest to China in size,
or South Korea, Taiwan, Indonesia, or Malaysia, among the major Asian
developing economies. See what these veterans say.
It also makes sense to
6 Talk
to Chinese friends, in-country and abroad.
What the Chinese think about their goals, their points of pride and
longing, also provides insights for businesspeople about China, whether
the "Chinese friends" are businesspeople, students, or employees.
We'll hear exuberance at the electrifying discovery of opportunities
to succeed in the "outside world." We'll hear fears of the overwhelming
technical power of the advanced industrialized economies. We'll hear
bounding hope that China's continued opening to international business
will bring growth and jobs, exposing the dark and protected corners
of the old society and economy (and even the old politics). We'll hear
grim conviction that foreigners' high-tech productivity will throw millions
of simple Chinese working people out on the street. We'll hear familiar
sounds about our investment dollars making money in China. We'll hear
pride in how much has been achieved in such a short time; we'll hear
sober assessments of how much remains to be done.
All right: we've done our due diligence. To find "the businessperson's
view of China," we've defined our terms, read the books, waded through
the numbers, walked around on the ground, talked to worldly-wise veteran
business expatriates, talked to our Chinese friends and colleagues,
and maybe even read a little history.
Can you, in my shoes, now come up with "the businessperson's view of
China?"
If you can, I have a speaking engagement I'd love to have you fill.
The
China Business Review, Volume 30, Number 1, January-February 2003