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CBR November-December 2008 - Anniversaries

CBR 2004 Readership Survey Results

Who are CBR readers? And why do they read the CBR? Survey says...



Figure 1: Usefulness of the China Business Review as a Source of Information

Source: Research USA, Inc.



Table 1: Why Read the China Business Review?
To keep abreast of the latest developments 81.0%
To gain insight into the thinking of US/PRC leaders 56.0%
For long-term strategic planning 46.8%
To learn more about market opportunities 41.5%
To identify potential business partners and/or prospects 14.0%
To track competitors 11.5%
Other 5.9%
Note: Respondents could choose more than one reason.
Source: Research USA, Inc.


Table 2: Topics of Interest to CBR Readers (%)
  Strong
interest
Moderate
interest
Little
interest
No
interest
Economy/
politics
56.6 34.6 7.3 1.5
Government
relations
49.0 40.1 9.5 1.4
Investment
in China/
import/export
45.7 35.9 14.1 4.3
Legal 38.5 40.0 17.8 3.7
Manufacturing 34.9 34.9 21.1 9.1
Sales &
marketing
31.5 37.0 22.3 9.2
Transportation/
logistics/
distribution/
retailing
30.6 32.3 28.9 8.2
Telecom &
information
technology
20.3 32.3 33.4 14.0
Human
resources
19.2 43.3 27.3 10.2
Administration/
general
management
16.4 49.3 26.1 8.2
Raw
materials
16.2 28.2 36.8 18.8
Source: Research USA, Inc.


Figure 2: Importance of China Market to Respondents' Businesses

Source: Research USA, Inc.

Table 3: CBR Survey Respondents' Businesses
Manufacturing 37.3%
Legal services 10.9%
Business services 7.0%
Banking/finance/insurance/real estate 5.0%
Telecom 4.5%
Education 4.2%
Transportation 3.9%
Retail/wholesale 3.6%
Construction/engineering 3.3%
Health/medical/pharmaceutical 3.1%
Utilities 0.8%
Nonprofit/association 0.8%
Government 0.6%
Hospitality/entertainment 0.3%
Other 14.7%
Source: Research USA, Inc.


Table 4: CBR Reader Survey Respondents' Responsibilities
Administration/general management 37.0%
Government relations 34.5%
Sales and marketing 32.2%
Investment in China 29.1%
Legal 26.3%
Personnel 25.1%
Import/export 22.0%
Manufacturing 21.5%
Consulting services 20.6%
Note: Respondents could choose more than one area of responsibility.
Source: Research USA, Inc.

Are you an upper-level executive in a US-based manufacturing company with decision-making responsibility over your firm's China operations? In connection with this responsibility, do you make more than seven trips to China and elsewhere in Asia every year? If so, you are like many of your fellow CBR readers.

You may also spend half an hour to an hour reading every issue of the magazine and spend most of that time reading the CBR's special focus and feature articles, the China Business listing of recent Sino-foreign business deals, or our statistics pages. You probably enjoy our articles on China's economy and political situation, government relations, or your industry.

So says the CBR's 2004 Readership Survey. During the summer of 2004, Illinois-based Research USA, Inc. undertook a study for the magazine that surveyed nearly 1,000 CBR readers, two-thirds of whom were also members of the US-China Business Council (publisher of the CBR) (see US-China Business Council Members Weigh In). Forty percent of the surveys were returned; the results yielded invaluable information and thoughtful comments that will enable us to better serve our readers (and will help the Council serve its members). Highlights of the survey results follow.

Why read the CBR?

Though we are well aware that our most enthusiastic readers were more likely to complete the survey, we were still gratified that 90 percent of survey respondents said they find the magazine "very" or "somewhat" useful (see Figure 1). Of those, 81 percent read the magazine "to keep abreast of the latest developments" and 56 percent said they read it "to gain insight into the thinking of US/PRC leaders" (see Table 1). Almost half read the CBR for long-term strategic planning, and more than 40 percent read it to "learn more about market opportunities."

China's economy and political situation were topics of "strong" or "moderate" interest to more than 90 percent of respondents. Almost 90 percent were interested in our articles on government relations, and 80 percent were strongly or moderately interested in our articles on investment and trade. Legal issues, manufacturing, human resources, and individual sectors such as telecom and sales and marketing also registered strongly with respondents (see Table 2). Maybe this level of interest accounts for the fact that two-thirds of respondents said they either save every copy of the CBR or pass it on to their colleagues.

In good company

Almost 40 percent of CBR reader survey respondents work for manufacturing firms, while the others work in services such as law, finance, and consulting (see Table 3). Two-thirds of readers said that China is "very important" to their companies; 27 percent said it was "somewhat" important (see Figure 2). Readers are generally chief executive, operating, or financial officers; directors, managers, or vice presidents; or owners or partners who have been involved in China business for more than 10 years (see Figure 3).

Research USA, Inc. reports that most of these executives are responsible for administration and general management, government relations, sales and marketing, and investment in China (see Table 4). More than half develop, implement, or oversee corporate China strategy, and just under half plan and develop joint ventures or strategic alliances, manage relations with strategic partners, or are involved in contracts and negotiations for new projects. According to the survey, an average of 1,268 employees work for CBR readers' companies in China—though the median is a more modest 142 employees (see Figure 4).

Frequent fliers

It is no surprise that CBR readers are frequently on the move, if only because two-thirds are based in the United States (and most respondents' companies are US-based) and yet have China responsibilities. More than 90 percent of respondents took at least one trip out of their country base between summer 2003 and summer 2004; the average number of trips was more than seven, mostly to and from China and Hong Kong—passing through about three cities each trip. A majority of respondents said they fly business class (often on United Airlines) during these trips. On average, CBR reader survey respondents spent 46 nights in a hotel in the previous year.

"Make it fun!"

The CBR is already considering respondents' suggestions for topics to cover more (or less) often, and new formats. For example, some respondents asked for articles on China's railways, tourism sector, media and entertainment, foreign relations, and politics. Many readers expressed a lack of interest in articles on general management/administration and raw materials. As for format suggestions, we had several requests for more case studies and for more "light" pieces about life in China. One respondent asked us to publish monthly to keep on top of the rapidly changing events in China. Another asked us to double our size. We'll have to think carefully about those two.

We hope our readers will notice some changes in the coming months based on these suggestions. For those of you who did not have a chance to participate in our survey, please do not hesitate to write to us directly (publications@uschina.org) with suggestions for ways to better inform you about the China market.

Figure 3: CBR Readers' Experience in China

Source: Research USA, Inc.

Figure 4: CBR Readers' Employees in China

Source: Research USA, Inc.

US-China Business Council Members Weigh In

Two-thirds of CBR reader survey respondents were members of the US-China Business Council (USCBC), so the survey included a question asking members to evaluate Council services. We asked respondents to rate the Council's business advisory consulting services, numerous publications, events and conferences, and overall research and analysis on PRC and US regulatory and policy changes.

More than half of USCBC member-respondents rated each of the Council's services "very" or "somewhat" valuable. The Council's business advisory services department, which offers consulting services to members, and the Council's China Market Intelligence weekly, members-only, electronic newsletter, were considered "very valuable" by more than a quarter of respondents. The Council's core service, which reaches across all of the organization's departments—"research and analysis on PRC and US regulatory and policy changes"—received the top, "very valuable" rating from 37.6 percent of respondents. The CBR, the Council's semi-annual and annual conferences, and the website all were rated "very valuable" by almost 20 percent of respondents.

On the other hand, almost 30 percent of respondents find the Council's annual conferences, Forecast and Annual Meeting in Washington and China Operations in Shanghai, either "not very valuable" or "not at all valuable." Some respondents asked for more events to be held in China and Hong Kong. Almost a fifth of respondents find the Council's business advisory services not very or not at all valuable. Almost a quarter felt this way about the Council's position papers and advocacy work. The Council is taking both the compliments and criticisms into account as it plans its future agenda.

Catherine Gelb


Survey Methodology

The 1,000 names used for this survey were selected from the China Business Review's circulation list. Every name selected was mailed an advance notice postcard informing them of the survey and asking for their cooperation. Every name was then mailed a four-page questionnaire, a one-dollar-bill incentive, and a stamped return envelope. Non-respondents were subsequently mailed another copy of the questionnaire, a cover letter, and a stamped return envelope with another dollar-bill incentive. By September 13, 2004, 372 completed questionnaires had been returned, out of a net effective mailing of 953, for a percentage return of 39 percent.

Research USA, Inc.




Catherine Gelb is editor of the CBR.


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